Online Box Office
We are delighted to offer an online box office service. You can select your seats and print your own tickets, from the comfort of your own home. We can also post your tickets to you for a small fee. Don’t worry if you don’t have a printer – we accept tickets on your mobile phone as well, please have your QR code ready for scanning by our door staff.
Tickets in Person
The Tracy Sollis Leukaemia Shop
Open Tuesday-Saturday, 9am – 4:30pm
Card & Cash Accepted
5 Library Arcade
62 High Street
Tickets by Telephone
0333 666 3366
There is a £1.80 telephone fee for covering our telephone box office service.
This is a local rate phone number.
Please see our full Terms & Conditions of Ticket Sales for full details.
COVID-19 TICKET POLICY
If an event is cancelled for any reason you will always have a choice of options, these are:
- If the event is postponed to a new date, your ticket will be valid for this event automatically.
- If you wish, you may have a full refund. Please contact us to arrange.
We will contact you directly by email if an event is cancelled or postponed.
We include a small booking fee which is charged per ticket. The booking fee applies to all tickets, whether purchased by phone, online or in-person. The booking fee helps us cover some of our operational costs and helps us to maintain the programme, services and activities you experience during your visit to our theatre.
Wheelchair users: Row H, Seats 11-32 can be removed to accommodate wheelchair guests. These seats are usually removed from sale and only purchasable by contacting us on email@example.com
Struggle with steps: Row H, Seats 1-42 is completely flat and does not require negotiating any stairs/steps. Row J is two steps up. Row G is two steps down. The house enters from the back of the auditorium.
Need extra time: If you are less able on your feet and would like to take your seat before everyone else, please make yourself known to the house manager on the evening and we can often let you in a few minutes before the auditorium formally opens.